Buyer Policy

Buyer Policy

Buyer Policy

Buyer Policy

Your rights and obligations as a buyer

AmateurRecipes connects thoughtful consumers around the world with unique recipes. It’s an ecosystem where people of all backgrounds inspire each other and build relationships through making, selling, and buying unique recipes.

We want everyone on AmateurRecipes to feel safe, and our priority is fostering an inclusive environment. This policy explains the kind of behavior we prohibit on AmateurRecipes to make sure we all have a positive experience.

Anti-Discrimination and Hate Speech Policy

This policy is a part of our Terms of Use. By using AmateurRecipes ,you’re agreeing to this policy and our Terms of Use.

AmateurRecipes  prohibitsthe use of our Services to discriminate against people based on the followingpersonal attributes (collectively, “protected groups”):

• Race
• Color
• Ethnicity
• National origin
• Religion
• Gender
• Gender identity
• Sexual orientation
• Disability
• Any other characteristic protected under applicable law

It is your responsibility to know your local laws and any other legal regulations on discrimination that might apply to you. Additionally, Amateur Recipes does not allow hate speech. Hate speech occurs when violent, offensive, derogatory or demeaning language is directed at a person or group based on their one or more protected group attributes.

Whether you’re engaging with public features on AmateurRecipes, such as publish recipes, ,and writing reviews, or having direct communication with other members of the Amateur Recipes community, such as via Messages, discrimination and hate speech are not allowed. As a contributor on AmateurRecipes , your content, including feeds and  public profile, cannot display discriminatory behavior toward protected groups. Examples of prohibited behavior include, but are not limited to:

• Refusal of service based on membership in one or more protected group
• Expressing intolerance or a lack of respect for another member on the basis of protected group attributes
• Directly or indirectly making derogatory or demeaning remarks against protected groups listed above
• Racial slurs
• Posts that support or glorify hate groups and their members

If you think discrimination or hate speech has occurred on AmateurRecipes, please report it on page or by emailing contact@amateurrecipes.com    , and we will investigate. If you see a recipe on AmateurRecipes which youbelieve violates our ProhibitedItems Policy, including prohibited hate items, we encourageyou to flag the item by using the Report this to AmateurRecipes  link at the right of each recipe page. We have a timely review process for all reports.

Buyer Policy

AmateurRecipes is a venue where you can purchase unique goods directly from sellers around the world. Whether you are looking for unique recipes, we want you to have a positive experience shopping on AmateurRecipes. Please read on to find out more about your rights, as well as what is expected of you, as a buyer.

This policy is a part of our Terms of Use. By shopping on Amateur Recipes ,you’re agreeing to this policy and our Terms of Use.

1. Understanding AmateurRecipes’s Limitations as a Venue

Amateur Recipes provides a venue for buyers to discover and purchase from sellers around the world. It is important to note that AmateurRecipesis not a part of that transaction. By shopping on AmateurRecipes, you understand that:

1. You are not buying directly from AmateurRecipes, but from one of the many talented sellers on AmateurRecipes;
2. Amateur Recipes review all recipes but does not guarantee or endorse 100% any items sold on Amateur Recipes or any content posted by sellers (such as photographs or language used in listings or shop policies);
3. We are unable to issue refunds, returns, or cancellations for digital items. Thank you for understanding.
4. You assume responsibility if you provide your own materials for a custom order.

As a member of the community, you have the opportunity to report an item or a shop that violates any of AmateurRecipes’s policies. Report is confidential.

2. Communicating with Other AmateurRecipes Members

Messages

You can use AmateurRecipes’s Messages (“Messages”)tool to communicate directly with sellers or other Amateur Recipes members.Messages are a great way to ask sellers any questions you have about an item oran order. Messages may not be used for the following activities:

1. Sending unsolicited advertising or promotions, requests for donations, or spam;
2. Harassing or abusing another member or otherwise violating our Anti-Discrimination Policy;
3. Contacting someone after they have explicitly asked you not to; or
4. Interfering with a transaction or the business of another member.

Interference
Interference occurs when a member intentionally interferes with another member’s shop in order to drive away their business. Interference is strictly prohibited on Amateur Recipes. Examples of interference include:

1. Contacting another member via Amateur Recipes Messages to warn them away from a particular member, shop, or item;
2. Posting in public areas to demonstrate or discuss a dispute with another member;
3. Purchasing from a seller for the sole purpose of leaving a negative review;

Harassment
Any use of Amateur Recipes Messages to harass other members is strictly prohibited. Similarly, Messages may not be used to support or glorify hatred orotherwise violate our Anti-DiscriminationPolicy. If you receive a Message that violates this policy, please let us know right away.

3. Purchasing an Item on AmateurRecipes

When you buy from a shop on AmateurRecipes, you’re directly supporting an independent business. By making a purchase from a seller on AmateurRecipes,you agree that you have:

1. Read the item description and shop policies before making a purchase;
2. Submitted appropriate payment for item(s) purchased

4. Leaving a Review of an Item

Reviews are a great way to learn about a seller’s items,help good sellers build a strong reputation, or help warn other buyers about apoor experience.

You can leave a review, including aone to five star rating and a photograph of your cook. Your review and/orphotograph and profile information will be publicly displayed on the seller's listing andreview pages.

By leaving a review or photograph, you acknowledge that your content may not:

1. Contain private information;
2. Contain obscene, racist, or harassing language or imagery;
3. Violate our Anti-Discrimination Policy;
4. Contain prohibited medical drug claims;
5. Contain advertising or spam;
6. Be about things outside the seller’s control, such as AmateurRecipes, or a third party;
7. Contain threats or extortion;
8. Include shilling or otherwise falsely inflate a shop’s review score; or
9. Undermine the integrity of the Reviews system.

By uploading a photograph to one of Amateur Recipes’s websites or Amateur Recipes 's mobile app, you warrant that:

1. You own the photograph or you have the rights or permission to use the photograph;
2. You understand that, as stated in Amateur Recipes’s Terms of Use, Amateur Recipes has license to use any content you provide to Amateur Recipes.

Sellers may respond to reviews of three or fewer stars. Sellers’ responses to reviews must also comply with this policy. Sellers may hide photographs that they do not feel accuratelyrepresent their brand, or they may report reviews that violate our Terms of Use.

We reserve the right to remove reviews or photographs thatviolate our policies or Terms of Use.

5. Creating and Uploading Content

As a member of Amateur Recipes, you have the opportunity to create and upload a variety of content, like Messages, text, photos, and videos. In order to keep our community safe and respectful, you agree that you will not upload content that is:

1. Abusive, threatening, defamatory, harassing, or otherwise in violation of our Anti-Discrimination Policy;
2. Obscene or vulgar;
3. In violation of someone else’s privacy or intellectual property rights; or
4. False, deceptive, or misleading.

6. Reporting a Problem with an Order or Returning an Item

AmateurRecipes’s Case System

Although Amateur Recipes is not directly involved in atransaction between a buyer and a seller, we provide a case system in the unlikely event that your order does not go as expected. By using Amateur Recipes’s case system, you understand that Amateur Recipes may use your personal information for the purpose of resolving disputes with other members.

Requesting a Cancellation

We are unable to issue refunds, returns, or cancellations for digital items. Thank you for understanding.